Ceri123 Terms & Conditions – Complete Guide for Malaysian Players

Welcome to ceri123. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player" or "User") and ceri123 ("Platform", "We", or "ceri123"). This Agreement governs your access to and use of all services, games, promotions, and features available on the ceri123 platform.

By registering an account, making a deposit, playing any game, or using any part of the ceri123 platform, you confirm that you have read, understood, and agreed to be bound by all terms in this document, along with our Privacy Policy and Responsible Gaming Policy, which form part of this Agreement.

Ceri123 operates as an online gaming platform offering slots, live casino, roulette, Sports Betting, e-sports betting and a variety of other gaming entertainment. The platform is built specifically for Malaysian players and operates entirely in MYR.

To use ceri123's services, you must register a valid account. During registration, you are required to provide information that is true, accurate and complete. ceri123 reserves the right to verify any submitted information at any time, and failure to verify your identity may result in a temporary or permanent restriction on your account.

Eligibility Requirements:

• You must be 18 years of age or older at the time of registration. ceri123 enforces strict age verification and may request supporting documents at any time.
• Each individual is only permitted to register and maintain one (1) account only. Duplicate accounts (using the same name, email address, phone number or device) are strictly prohibited.
• You are solely responsible for keeping your account login credentials confidential. ceri123 is not liable for any losses arising from unauthorised access to your account as a result of your own negligence.
• The use of automation software, bots or any other unfair means to play or register is strictly prohibited and may result in immediate account closure without any refund.
• You must provide an active Malaysian phone number during registration. This number will be used for account verification and important account-related communications.

Ceri123 reserves the right to decline any registration application without providing a reason. Players whose accounts have been closed due to a terms violation are not permitted to register a new account.

Ceri123 supports a range of deposit methods commonly used by players in Malaysia. All transactions are conducted in Malaysian Ringgit (MYR) only. ceri123 does not accept any foreign currency.

Accepted Deposit Methods:

• Touch 'n Go eWallet
• GrabPay
• DuitNow (direct transfer)
• FPX Online Banking – Maybank2u, CIMB Clicks, RHB, Hong Leong Bank, and other major Malaysian banks
• Boost eWallet
• ShopeePay

The minimum deposit is RM 30 per transaction. There is no maximum deposit limit, however transactions exceeding a certain amount may require additional verification for compliance purposes. All deposits are typically processed within less than 1 minute after the transaction is confirmed by the payment provider.

Any fees charged by the payment provider (if applicable) are the player's responsibility. ceri123 does not impose any processing fees for standard deposits.

Ceri123 is committed to processing withdrawals quickly and efficiently. Withdrawals are processed to a Malaysian bank account or Malaysian digital wallet registered in the same name as the player's ceri123 account.

Withdrawal Policy:

• The minimum withdrawal limit is RM 50 per transaction.
• Daily withdrawal limits vary according to your account's VIP tier — ranging from RM 10,000 (Bronze) to RM 250,000 (Diamond).
• New players may be required to complete an identity verification process (KYC) before their first withdrawal is approved. This process involves submitting a copy of your MyKad or other valid identification document.
• All bonus wagering requirements must be fully met before any winnings associated with that bonus can be withdrawn.
• Ceri123 processes withdrawals within less than 5 minutes for withdrawals to Malaysian bank accounts and digital wallets under normal conditions.
• Ceri123 reserves the right to delay withdrawals for security review purposes, which typically does not exceed 24 hours for verified accounts.

The withdrawal method must be the same as, or similar to, the deposit method used. Players may not withdraw funds to a third-party account.

Ceri123 offers a wide range of bonuses and promotions for both new and existing players. All such offers are subject to specific terms stated on their respective promotion pages, which form part of these Terms & Conditions.

General Bonus Terms:

• The 150% Welcome Bonus of up to RM 600 may only be claimed once per newly registered account. A minimum deposit of RM 30 is required.
• All bonuses are subject to wagering requirements (rollover) that must be met before any withdrawal from the bonus balance can be made. The standard wagering requirement for the Welcome Bonus is 20x the bonus amount received.
• Ceri123 reserves the right to withdraw any bonus believed to have been claimed dishonestly, through duplicate accounts, or through strategy abuse intended to meet wagering requirements without genuine risk.
• Cashback bonuses are calculated based on net losses within the specified period and credited according to the stated schedule (typically every Monday for weekly cashback).
• Seasonal and special promotions may carry different wagering requirements – please refer to the relevant promotion page for full details.

All games on ceri123 — including slots, live casino, roulette and other table games — use a Random Number Generator (RNG) that has been verified and audited by an independent body to ensure the fairness and randomness of every game outcome.

General Game Rules:

• Game results recorded by ceri123's servers are final. In the event of a discrepancy between what is displayed on the player's screen and the server records, the server records shall prevail.
• Any in-game technical disruption caused by a connectivity issue on the player's end does not entitle the player to any compensation or bet reinstatement.
• The use of third-party software, bots, or any technical means to gain an unfair advantage is strictly prohibited and may result in immediate account closure.
• Players are responsible for understanding the rules and payouts of each game before playing. ceri123 provides game information within each game's interface for this purpose.
• Minimum and maximum bet amounts vary by game type and table. These limits are clearly displayed within each game.

The ceri123 sports and e-sports betting section covers a wide range of local and international sporting events — including the Malaysia Super League, EPL, BWF badminton, as well as e-sports titles such as Mobile Legends: Bang Bang (MPL Malaysia), Dota 2, Valorant and CS2.

Sports Betting Policy:

• All confirmed bets are final and cannot be cancelled, except under circumstances specifically provided for (such as postponed or cancelled matches in accordance with ceri123 policy).
• If a sports or e-sports match is postponed and does not resume within 48 hours of the originally scheduled time, all bets placed on that match will be void and stakes returned to players.
• The odds displayed at the time a bet is placed are the odds used to calculate winnings, not the odds at the time the match concludes.
• Ceri123 reserves the right to refuse, restrict or void any bet believed to have been placed based on insider information, fraudulent activity or under otherwise unfair circumstances.
• Live betting is subject to real-time odds changes. Any bet that has been clicked and confirmed is bound to those odds, even if the odds change subsequently.

Ceri123 reserves the right to suspend or close any player's account, with or without prior notice, under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Suspected or confirmed fraud, money laundering, or other illegal activity.
• Registering multiple accounts or attempting to circumvent VIP or bonus limits.
• The use of automation software, bots, or strategies that unlawfully manipulate game outcomes.
• Providing false information during registration or the KYC process.
• Attempting to access the platform from regions where it is prohibited under local law.

In the event of account closure due to a terms violation, ceri123 reserves the right to withhold or void all balances, including any bonus balances and unprocessed winnings. Players may request a review of the decision through ceri123's customer support channels within 30 days of the closure notice.

Ceri123 takes player privacy seriously. The collection, processing, and storage of players' personal data is conducted in accordance with the ceri123 Privacy Policy, which forms part of this Agreement.

Data Policy Summary:

• Personal information collected during registration and platform use is used solely for account management, transaction processing, identity verification and service-related communications.
• Ceri123 does not sell, rent, or disclose players' personal data to third parties for marketing purposes without the player's explicit consent.
• All data is stored using 256-bit SSL encryption and protected by firewalls and a multi-layered security system.
• Players have the right to request access to their personal data, request correction of inaccurate data, or request deletion of data where permitted by law.

For full details, please refer to ceri123 Privacy Policy available on our website.

Ceri123 provides its gaming services on an "as is" basis. While we strive to ensure the platform operates without interruption, ceri123 makes no guarantees or warranties regarding the platform's continued availability.

• Ceri123 is not liable for any indirect, consequential, or special losses arising from the use of the platform, including any loss of anticipated profits.
• Ceri123 is not liable for any disruption to access caused by the player's own internet issues, ISP service outages, or device malfunctions on the player's end.
• In the event of a technical error resulting in an incorrect game outcome, ceri123 reserves the right to void or adjust the affected transaction and notify the player accordingly.
• Ceri123 is not responsible for any content or services on third-party websites that may be linked from our platform.

Ceri123's maximum liability to any player under any circumstance shall not exceed the player's net deposit amount in the 90 days preceding the claim in question.

Ceri123 is fully committed to the principles of responsible gaming. We recognise that online gaming can carry addiction risks for some players, and we take active steps to support the wellbeing of our players.

Responsible Gaming Tools Available:

• Deposit Limit: Players can set daily, weekly, or monthly deposit limits in their account settings.
• Loss Limit: Set a maximum loss limit over a defined period to keep your gaming spend in check.
• Session Time Limits: Set a time limit on your gaming sessions to ensure the experience remains a healthy form of entertainment.
• Temporary Self-Exclusion: Take a break from the platform for 24 hours, 7 days, 30 days, or 90 days by contacting our customer support team.
• Permanent Self-Exclusion: If you feel you need more serious assistance, we can permanently close your account upon your request.

If you or someone you know is experiencing gambling-related issues, please reach out to the ceri123 support team or seek professional help. For more information, visit the Responsible Gaming us.

Ceri123 reserves the right to amend, update or replace any part of these Terms & Conditions at any time at our sole discretion. Any amendments will take effect as soon as they are published on the ceri123 website.

We endeavour to notify players in advance via email or in-platform notifications whenever material changes are made. Continued use of the ceri123 platform after any amendments take effect will be considered your acceptance of the updated terms.

These Terms & Conditions and all disputes arising from or relating to the use of the ceri123 platform are subject to applicable law. Any dispute that cannot be resolved amicably between the player and ceri123 shall be referred to binding arbitration in accordance with procedures established by ceri123.