Ceri123 Privacy Policy – Malaysian Player Data Protection

Ceri123 takes your privacy seriously. This document clearly explains how we collect, use, store, and protect the personal data of all Malaysian players using our platform.

Ceri123's Privacy Commitment to Malaysian Players

Six core principles governing how we handle the personal data of every ceri123 player

256-bit SSL Encryption

All data transmitted between your device and ceri123's servers is protected by 256-bit SSL encryption — the same level of security used by Malaysia's major banks such as Maybank and CIMB. Whether you're making a deposit via Touch 'n Go or playing slots, every bit of your data travels through a fully secure tunnel.

No Sale of Data to Third Parties

Ceri123 has never sold, rented, or traded players' personal data to any third party for marketing or commercial purposes, and never will. Your data belongs to you — we use it solely for purposes directly related to the ceri123 services you use.

Player-Owned Data Control

You have full rights to access, correct, download, or request deletion of your personal data in your ceri123 account. Any personal data requests will be processed within 14 business days through our Malay-language customer support channels.

Restricted Data Access

At ceri123, only staff who require access to players' personal data to carry out their duties — such as the customer support and finance teams — are permitted to access that information, and only to the extent necessary. All access is logged and monitored.

Malaysian Legal Compliance

Ceri123's Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our legal data protection responsibilities seriously and ensure all our data handling practices remain within the boundaries set by Malaysian law.

Data Breach Notification

In the event of any security incident that may affect the personal data of ceri123 players, we are committed to notifying the affected players within a reasonable timeframe and taking immediate steps to contain and address the incident in accordance with our incident response procedures.

This Privacy Policy updated on 1 January 2026. Your continued use of the ceri123 platform after this date constitutes your acceptance of the updated policy.
Section 01

Introduction & Scope of the Privacy Policy

This Privacy Policy describes the personal data handling practices of ceri123 ("we", "Platform" or "ceri123") regarding information we collect from users ("you" or "Player") who register and use the ceri123 online gaming platform on this website.

This Policy applies to all personal data collected through the ceri123 website, the ceri123 mobile app (if applicable), and through your interactions with our customer support team. It should be read together with Terms & Conditions ceri123, which forms part of the overall agreement between you and ceri123.

Our commitment: ceri123 operates on the principle of privacy by design. This means the protection of your personal data is built in from the earliest stages of developing every platform feature — not added as an afterthought.

By using the ceri123 platform, you agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.

Section 02

Types of Personal Data We Collect

Ceri123 collects your personal data through various touchpoints as you use our platform. Below are the categories of data we may collect:

Personal Identification Data:

  • Full name as shown on official identification documents
  • National identity card number (MyKad) for KYC verification purposes
  • Date of birth for age verification (18 years and above)
  • Malaysian residential address

Contact Data:

  • Active Malaysian phone number
  • A valid email address

Financial Data:

  • Malaysian bank account number registered for withdrawals
  • Digital wallet information (Touch 'n Go, GrabPay, Boost, ShopeePay) used for deposits
  • Deposit and withdrawal transaction records

Platform Usage Data:

  • Game history — titles played, play duration, total wagers placed
  • Access logs — IP address, device type, operating system, web browser
  • Customer support records – Live Chat conversation logs and support tickets
  • Your configured account preferences and settings

ceri123 practises data minimisation — we only collect data that is strictly necessary to provide the services you use. We do not collect sensitive data such as medical information or religious beliefs.

Section 03

Purpose of Data Collection & Processing

Ceri123 processes your personal data only for legitimate and necessary purposes. The table below summarises the primary purposes for which your data is used:

Data Type Purpose of Use Legal Basis
Name & MyKad KYC Verification Legal obligation
Phone number Verification & OTP Contract performance
Email Account communications Contract performance
Bank / e-wallet data Deposit & Withdrawal Contract performance
Game History Responsible Gaming Legitimate interests
Access logs / IP Security & Anti-Fraud Legitimate interests

Beyond the purposes stated above, ceri123 may process your data for internal analytics to improve our platform services, but only in a form that does not identify any individual (aggregated and anonymised data).

Section 04

Data Sharing with Third Parties

Ceri123 does not sell players' personal data. However, in the course of legitimate platform operations, we may share necessary data with the following categories of third parties:

  • Payment Service Providers: Payment providers such as the FPX system and digital wallet operators (Touch 'n Go, GrabPay, Boost, ShopeePay) receive the transaction data required to process your deposits and withdrawals. These providers are subject to their own privacy policies and data processing agreements with ceri123.
  • Game Providers: Game providers such as Pragmatic Play and PG Soft may receive the session identifiers required to process your bets and winnings within their games. Only the minimum necessary data is shared.
  • KYC & Identity Verification Services: Third-party identity verification service providers used to authenticate identity documents during the account KYC process.
  • Regulatory Authorities: ceri123 may disclose personal data where required by Malaysian law, court order, or a valid request from law enforcement agencies.

All third parties who receive ceri123 player data are required to sign a data processing agreement ensuring they handle that data to a standard of protection equivalent to ceri123's own.

Ceri123 does not share player data with third-party advertisers for personalised advertising purposes without your explicit consent.

Section 05

Data Security Measures

Ceri123 continuously invests in security infrastructure to ensure that Malaysian players' personal data is protected to the highest practicable standard. The technical and organisational security measures we have implemented include:

  • Data Encryption in Transit: All communications between your device and ceri123's servers are protected by TLS 1.3 protocol with 256-bit SSL certificates.
  • Encryption of Data at Rest: Sensitive data such as MyKad numbers and financial information is stored in encrypted form within our databases using AES-256 encryption standards.
  • Role-Based Access Control: Access to players' personal data within the ceri123 organisation is restricted to staff who require it to perform their duties, with access controls that are logged and audited.
  • 24/7 Threat Monitoring: Intrusion detection systems (IDS) and web application firewalls (WAF) operate around the clock to detect and block unauthorised access attempts.
  • Regular Security Audits: ceri123 undergoes regular security audits and penetration testing by independent parties to identify and address any vulnerabilities.
  • Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) on their accounts for an additional layer of security at login.

While we take all reasonable steps to protect your data, no security system can guarantee absolute 100% protection. We encourage players to play their part in keeping their accounts secure by not sharing their passwords and by using a strong, unique password for their ceri123 account.

Section 06

Data Retention Period

Ceri123 retains players' personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required under applicable Malaysian law.

  • Active Account Data: For as long as your account remains active on ceri123, your personal data will be retained to facilitate your use of our services.
  • Financial Transaction Data: Deposit and withdrawal transaction records are retained for a minimum of 7 years to comply with Malaysia's financial and audit legal requirements.
  • KYC Data: Identity verification documents are retained for a minimum of 5 years after the date of verification or account closure, whichever is later, in line with anti-money laundering (AML) compliance requirements.
  • Game Logs: Game history records are retained for 2 years for dispute resolution and responsible gaming purposes.
  • After Account Closure: When an account is closed at the player's request or by ceri123, personal data that is no longer required for legal or audit purposes will be deleted or anonymised within 90 days.

If you wish to request early deletion of your data before the standard retention period, you can contact the ceri123 support team. We will review your request and delete any data that can be lawfully removed, while retaining data that must be kept in accordance with Malaysian law.

Section 07

Your Rights as a Data Owner

As a ceri123 player residing in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA) Malaysia:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

If your personal data is inaccurate or out of date, you have the right to request a correction. Log in to your account and update your information, or contact our support team.

Right to Erasure

You may request the deletion of your personal data, subject to our legal obligations to retain certain records.

Right to Object

You have the right to object to the processing of your data for specific purposes such as direct marketing. Contact us to update your communication preferences.

Right to Data Portability

You have the right to request your personal data in a machine-readable format for transfer to another service provider should you choose to do so.

Right to Restrict Processing

In certain circumstances, you have the right to request that we restrict the processing of your data while any data-related dispute is being resolved.

To exercise any of the above rights, please contact the ceri123 customer support team via 24/7 Live Chat or by email at support@ceri123-jit.com. Please include your account number and the details of your request. We will verify your identity before processing any data-related requests.

Section 08

Cookies & Tracking Technologies

The ceri123 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how players interact with our platform. The following are the types of cookies we use:

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the ceri123 platform. For more information on managing cookies in your web browser, please refer to your browser's help documentation.

Section 09

Children's Privacy & Underage Players

Ceri123 takes child protection very seriously. Our platform strictly does not accept registrations from or provide services to any individual under the age of 18 years old.

  • Ceri123 conducts age verification at the registration stage and during the KYC withdrawal process to confirm that all players are of legal age under Malaysian law.
  • If we confirm or suspect that personal data of an underage minor has been collected without our knowledge, we will promptly take steps to delete that data and close the account in question.
  • Parents or guardians who have reason to believe their underage child has registered an account with ceri123 are encouraged to contact us immediately at support@ceri123-jit.com.

ceri123 uses age verification technology and document checks to restrict access to individuals aged 18 and above only. This is our commitment to responsible gaming and the protection of vulnerable groups within Malaysian society.

Section 10

Privacy Policy Updates & Contact Us

Ceri123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform service improvements. Any material amendments will take effect as soon as the updated version is published on the ceri123 website.

We endeavour to notify players in advance via email or in-platform notifications whenever significant amendments are made to this Privacy Policy. The "last updated" date at the top of this document will always reflect the date of the most recent revision.

Your continued use of the ceri123 platform after an amendment takes effect will be considered your acceptance of the amended policy. If you do not agree with the changes, you have the right to close your account and request deletion of your data.

To contact ceri123 regarding privacy matters:

  • Email: support@ceri123-jit.com
  • Live Chat: Available 24/7 within the ceri123 platform
  • WhatsApp: Number available in the platform's support section

All privacy-related enquiries will be responded to within 3 business days. Our support team operates in Malay and is ready to help you understand any aspect of this Privacy Policy.

Why Data Privacy Matters for ceri123 Players in Malaysia

In today's digital age, personal data is among the most valuable assets an individual possesses. For players on an online gaming platform like ceri123, this takes on even greater significance — the data involved goes beyond just a name and email address. It encompasses financial information, transaction history, and usage patterns that can become highly sensitive if they fall into the wrong hands. That is why ceri123 treats data protection as a core responsibility of our platform to Malaysian players.

Many Malaysian players have experienced frustration with other online gaming platforms that are not transparent about how they handle user data — information provided during registration is used for purposes that were never disclosed, marketing emails from unknown senders start arriving, or in more serious cases, account information is leaked to irresponsible third parties. At ceri123, we understand these concerns, and we have designed our privacy policy to address each of them directly.

The core principle of ceri123's Privacy Policy is transparency. Players deserve to know exactly what data we collect, why we need it, who may have access to it, and how long we retain it — not just a vague statement that "your data is safe with us" with no further explanation. The data table we provide in Section 03 of this Privacy Policy is a demonstration of that commitment: you can see precisely each type of data we collect, what it is used for, and the legal basis on which that processing is carried out.

Ceri123's security architecture is built in multiple layers. 256-bit SSL encryption protects data in transit, while AES-256 encryption secures data stored in our databases. Role-based access controls ensure that only authorised staff can view players' personal data, and every instance of access is logged for audit purposes. Continuous threat monitoring by both automated systems and our security team ensures that any unauthorised access attempts are detected and blocked before they can cause harm. This is not a marketing statement — it is the actual technical infrastructure we have implemented and continually maintain.

One aspect of ceri123's Privacy Policy that our players frequently appreciate is our no-data-selling policy. Many digital platforms — not just in the gaming industry — generate side revenue by selling or sharing user profiles with advertisers or data brokers. ceri123 does not do this, and never will. Our business model is built on delivering a quality gaming experience to our players, not on monetising their data. This is a line we will not cross, regardless of any commercial offer that may arise.

Players' rights over their personal data — the right to access, the right to rectification, the right to erasure, the right to data portability — are not merely legal obligations under Malaysia's Personal Data Protection Act 2010. They are fundamental rights of every individual in the digital age. ceri123 ensures these rights are practically exercisable, not just stated in documents that are difficult to read. The process for requesting data access or erasure at ceri123 is straightforward — contact our Bahasa Malaysia-speaking support team and they will walk you through every step.

Ultimately, data protection is not a static state — it is an ongoing process. ceri123 continually updates our security and privacy practices in line with the latest threat developments and changes in Malaysian law. The regular security audits we conduct are not merely a formality — their findings are used to make real improvements to our systems. This commitment to continuous improvement is part of why over 500,000 Malaysian players trust ceri123 with their personal data and keep coming back to our platform every day.

Safe & Fully Protected Payment Methods at ceri123

Touch 'n Go
GrabPay
DuitNow
Maybank2u
CIMB Clicks
Boost & ShopeePay

Your Data Is Safe at ceri123 – Register with Confidence

Your privacy and data security are our priority. Over 500,000 Malaysian players already trust ceri123. Register for free today and enjoy a gaming experience that is safe, fun, and fully protected.

ceri123 Related Policy Documents

This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy ceri123. Together, these three documents form a complete framework for player protection and rights on the ceri123 platform. For any enquiries regarding your data privacy, please contact our support team at support@ceri123-jit.com or via the 24/7 Live Chat available on the platform. A response within 3 business days is guaranteed.

Bahasa Melayu